Upgrading a Subscription

As an organization owner, you can upgrade your subscription any time during its trial period or before the trial period ends or when your paid subscription expires.

Considerations When Upgrading a Subscription

Read the following points before upgrading a subscription:

  • A trial subscription in a region can be upgraded in the same region only. However, you can purchase the same domain capability in other regions.

  • If you have purchased a domain capability by using a purchase order in a region, you must renew your subscription using purchase order only.

You can upgrade a subscription from the Home tab or the Subscriptions tab.

    Procedure

  1. On the Subscriptions tab, your subscriptions are displayed as tiles. Click Upgrade on the subscription tile of your choice.

    Optionally, you can also go to the Home tab and click the hexagon representing the domain whose capability you want to upgrade. From the page that opens, click Upgrade.

    The Purchase Subscription page is displayed. Select the appropriate option and proceed to fill in all the required information.

    If you are upgrading a subscription, say, Live Apps, the Live Apps Purchase Subscription page is displayed after you click Upgrade on the Live Apps tile.

  2. Customize your subscription by selecting an appropriate plan and click Contact the TIBCO sales team.

  3. Fill in all the required information in the Send a request to the TIBCO Sales Team window and click Send.

Purchase a Subscription

You can purchase a subscription via a purchase order for which you must contact the TIBCO Sales team.