Subscriptions

You can subscribe to the numerous subscriptions available on TIBCO Cloud. All the tasks pertaining to your subscriptions can be performed on the Subscriptions tab. For more information about subscription expiry and upgrade, see Subscription Expiry and Upgrade.

Note:

All credit-card based subscriptions have been discontinued from 1 December 2022. For queries regarding your existing subscription or to convert to another paid plan, contact support.tibco.com.

An organization owner can perform the following tasks:

A member can perform the following tasks:

On the Subscriptions tab, as an organization owner, you can see the following sections in the right pane:

  • <Organization name>: The organization name you entered at the time of signing up for TIBCO Cloud trial is displayed as a section title. This section also provides the number of trial subscriptions and the number of active subscriptions to which you have subscribed. You can also add a new subscription by clicking the Add subscription link.

  • Credit card on file: This section displays the information about the credit card that you have earlier used for purchasing a subscription.

    Note: Your credit card information is displayed only if you have previously used your credit card to make a subscription payment for TIBCO Cloud.

  • Payment history: This section displays the payment history by clicking the View payment history link.
    On the Payment history page, you can save the payment history as a PDF report by clicking the download the PDF link. An individual invoice can also be downloaded by clicking the invoice number.

Subscription Expiry and Upgrade

Organization owners can upgrade a trial subscription to a paid subscription any time during the trial period. They can also renew a paid subscription. For the last five days of the subscription period, a subscription expiry reminder indicates the number of days remaining before the subscription expires.

If a subscription has expired, its status is displayed on the Subscriptions tab. In this scenario, note the following points:

  • The subscription tile displays that the subscription has expired

  • Members cannot request access to a domain

To upgrade an expired trial subscription, on the subscription tile, click Upgrade. For more information about upgrading an expired subscription, see Upgrading a Subscription.